TOAT Privacy Policy

1. Introduction

TOAT Precision (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website (toatprecision.com), engage our services, or contact us.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect and process the following information:

  • Personal details: name, email address, phone number, company name, and any details you provide in our forms (e.g. “Free Audit” or “Consultation” forms).

  • Website data: information automatically collected through cookies, analytics, and similar technologies — including IP address, browser type, and usage data.

  • Client data: information shared during the course of a project, such as brand details or marketing performance data.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or consultation requests.

  • Deliver personalised audits and proposals.

  • Improve our services and website performance.

  • Send relevant follow-up emails directly related to your inquiry.

  • Maintain records of communications and engagements.

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under GDPR, we process your personal data on one or more of the following bases:

  • Legitimate Interest – to respond to inquiries or deliver requested audits and consultations.

  • Consent – when you opt in to receive marketing or updates.

  • Contractual Necessity – when you engage TOAT Precision for services.

5. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes outlined above. Typically:

  • Inquiry and audit data: retained for up to 12 months.

  • Client project data: retained for up to 5 years after completion, for legal and operational purposes.

6. Sharing Your Information

We only share data when required for:

  • Essential service providers (e.g. website hosting, analytics, CRM systems).

  • Legal compliance – if required by law or regulation.

All partners and providers adhere to GDPR standards for data protection.

7. Cookies and Tracking

Our website uses cookies and analytics tools (e.g. Google Analytics, Meta Pixel) to understand traffic and performance.
You can manage or disable cookies through your browser settings.

8. Your Rights

Under GDPR, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to communications at any time.

  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data has been mishandled.

To exercise these rights, email privacy@toatprecision.com.

9. Data Security

We use modern security measures (HTTPS, secure hosting, access controls) to keep your information safe. However, please note that no online transmission is 100% secure.

10. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, contact ryan@toatprecision.com